Term and condition

Terms & Conditions

Last Updated: July 2026

Welcome to Kesh Bandhan. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please do not use our website.

1. Introduction

Kesh Bandhan is an Ayurvedic hair care brand offering products including Hair Oil, Shampoo, Conditioner and Hair Serum. Our products are manufactured in a GMP-certified facility with a valid AYUSH manufacturing license and undergo quality testing before release.

These Terms & Conditions apply to all visitors, customers and users of the website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • You are legally capable of entering into binding contracts under Indian law.
  • All information provided by you is accurate and complete.

3. Products

Kesh Bandhan offers Ayurvedic hair care products intended for external use only.

Our products are:

  • Manufactured under an AYUSH manufacturing license
  • Produced in a GMP-certified manufacturing facility
  • Quality tested before release
  • Suitable for both men and women unless otherwise specified

Product images are for illustration purposes. Actual packaging may differ slightly due to manufacturing updates.

4. Product Information

We strive to provide accurate product descriptions, ingredient lists, usage instructions and pricing.

However:

  • Product colours may vary slightly due to screen settings.
  • Packaging may change without prior notice.
  • Ingredient sourcing may be updated while maintaining product quality and safety.

5. Ayurvedic & Cosmetic Disclaimer

Kesh Bandhan products are cosmetic and Ayurvedic hair care products intended to support healthy-looking hair and scalp.

Individual results may vary depending on factors including:

  • Hair type
  • Lifestyle
  • Diet
  • Existing scalp conditions
  • Consistency of product usage

Our products are not intended to diagnose, treat, cure or prevent any disease.

If you have allergies, scalp disorders or medical concerns, consult a qualified healthcare professional before using any product.

6. Hair Care Results Disclaimer

Hair growth, reduction in hair fall, scalp health and overall hair improvement depend on several personal factors.

We do not guarantee:

  • Specific hair growth timelines
  • Complete hair fall prevention
  • Identical results for every customer

Consistent usage as directed generally provides the best experience.

7. Orders

When placing an order, you agree that:

  • All information submitted is accurate.
  • Payment details are valid.
  • You are authorized to use the selected payment method.

We reserve the right to:

  • Cancel suspicious orders
  • Limit quantities
  • Reject fraudulent transactions
  • Refuse service where required

8. Pricing

All prices displayed are in Indian Rupees (INR).

Prices include applicable taxes unless otherwise mentioned.

Prices may change without prior notice.

9. Payments

We accept secure payments through authorized payment gateways.

Available payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

We do not store your payment card details.

10. Shipping

We deliver across India through trusted courier partners.

Estimated delivery timelines are provided for reference only.

Delivery may be delayed due to:

  • Weather conditions
  • Public holidays
  • Courier disruptions
  • Remote locations
  • Force majeure events

Shipping timelines are estimates and are not guaranteed.

11. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Products may only be eligible for return under the conditions mentioned in that policy.

Customers should review the Return & Refund Policy before placing an order.

12. Cancellations

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests may not be accepted.

Refunds for eligible cancellations will be processed to the original payment method.

13. User Accounts

If you create an account, you are responsible for:

  • Maintaining password confidentiality
  • Restricting access to your account
  • All activities performed using your account

Notify us immediately if you suspect unauthorized access.

14. User Conduct

You agree not to:

  • Use the website unlawfully
  • Upload harmful software
  • Attempt to hack or interfere with website operations
  • Copy website content without permission
  • Misuse of customer reviews
  • Engage in fraudulent activities

15. Intellectual Property

All website content, including:

  • Logo
  • Brand name
  • Product names
  • Images
  • Graphics
  • Videos
  • Product descriptions
  • Blog articles
  • Website design

is the intellectual property of Kesh Bandhan and may not be copied, reproduced or distributed without written permission.

16. Customer Reviews

Customers may submit reviews based on genuine experiences.

We reserve the right to remove reviews that:

  • Are abusive
  • Contains false information
  • Include spam
  • Promote competitors
  • Violate applicable laws

17. Promotional Offers

Discounts, coupon codes and promotional offers:

  • May have limited validity.
  • Cannot be combined unless stated otherwise.
  • May be withdrawn at any time without prior notice.

18. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Their content
  • Privacy practices
  • Policies
  • Products or services

Use third-party websites at your own discretion.

19. Limitation of Liability

To the maximum extent permitted by law, Kesh Bandhan shall not be liable for:

  • Indirect damages
  • Consequential losses
  • Business interruption
  • Data loss
  • Delayed deliveries caused by third parties
  • Misuse of products
  • Allergic reactions due to undisclosed sensitivities

Customers should always perform a patch test before first use.

20. Indemnification

You agree to indemnify and hold Kesh Bandhan harmless against claims, damages, liabilities or expenses arising from:

  • Violation of these Terms
  • Misuse of the website
  • Violation of applicable laws

21. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described therein.

22. Force Majeure

We shall not be held liable for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Floods
  • Fires
  • Government restrictions
  • Strikes
  • Pandemic-related disruptions
  • Internet failures
  • Courier disruptions

23. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in Ambala, Haryana.

24. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.

Updated versions will be published on this page along with the revised effective date.

Continued use of the website after changes constitutes acceptance of the revised Terms.

25. Contact Us

For any questions regarding these Terms & Conditions, please contact us.

Kesh Bandhan
Email: support@keshbandhan.com
Website: https://keshbandhan.com
Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM (IST)