Privacy Policy

Privacy Policy

Last Updated: July 2026

Welcome to Kesh Bandhan (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Kesh Bandhan collects, uses, stores, shares, and safeguards your personal data when you visit https://keshbandhan.com, create an account, purchase our Ayurvedic hair care products, or contact our customer support.

This Privacy Policy complies with the Digital Personal Data Protection Act, 2023 (India) and other applicable Indian laws governing online businesses.

What Information Does Kesh Bandhan Collect?

When you visit or shop on Kesh Bandhan, we may collect the following information.

Personal Information

You may voluntarily provide:

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • City, State and PIN Code
  • Order Details
  • Customer Support Queries

This information is collected only when necessary to process your orders or provide customer service.

Payment Information

To ensure secure online transactions, payments are processed through trusted third-party payment gateways.

Kesh Bandhan does not store:

  • Credit Card Numbers
  • Debit Card Numbers
  • CVV
  • UPI PIN
  • Net Banking Passwords
  • Banking Credentials

Your payment information remains protected by the respective payment service providers.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Pages Viewed
  • Time Spent on Website
  • Referral Source
  • Cookies

This information helps us improve website performance and customer experience.

Why Does Kesh Bandhan Collect Personal Information?

We collect personal information to:

  • Process and deliver your orders
  • Verify transactions
  • Provide customer support
  • Send order confirmations
  • Share shipping and delivery updates
  • Improve our website and services
  • Personalize your shopping experience
  • Detect and prevent fraud
  • Comply with legal obligations
  • Send promotional offers and product updates (only with your consent where required)

We never collect more information than necessary for these purposes.

Does Kesh Bandhan Share Customer Information?

No. We do not sell, rent, or trade your personal information.

However, we may share limited information with trusted service providers, including:

  • Payment Gateway Providers
  • Courier and Logistics Partners
  • Technology and Hosting Providers
  • Marketing and Communication Platforms
  • Government Authorities, when legally required

These service providers receive only the information necessary to perform their services and are required to protect your data.

Does Kesh Bandhan Use Cookies?

Yes.

Cookies help us:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Understand customer behaviour
  • Measure marketing campaign performance
  • Enhance your shopping experience

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

How Does Kesh Bandhan Protect Your Data?

Protecting customer information is one of our highest priorities.

We implement appropriate administrative, technical, and security measures to safeguard your personal information against:

  • Unauthorized Access
  • Data Loss
  • Misuse
  • Alteration
  • Disclosure

Although we follow industry-standard security practices, no internet transmission or storage system can guarantee complete security.

How Long Does Kesh Bandhan Keep Your Information?

We retain personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet tax and accounting requirements
  • Comply with applicable Indian laws

Once the retention period expires, your information is securely deleted or anonymized.

What Rights Do You Have Regarding Your Personal Data?

Under applicable Indian data protection laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account details
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Request information about how your data is processed

To exercise any of these rights, please contact us using the details provided below.

Is Kesh Bandhan Suitable for Children?

No. Our products and website are intended for individuals aged 18 years and above.

We do not knowingly collect personal information from children. If such information is identified, it will be removed as required by law.

Third-Party Websites

Our website may contain links to external platforms, including:

  • Amazon
  • Flipkart
  • Instagram
  • Facebook
  • YouTube

These websites operate independently and have their own privacy policies.

We recommend reviewing their privacy practices before providing any personal information.

Marketing Communications

If you choose to receive promotional updates, we may send:

  • Email Newsletters
  • SMS Notifications
  • WhatsApp Updates
  • Product Launch Announcements
  • Special Offers
  • Seasonal Discounts

You may unsubscribe at any time using the unsubscribe link or by contacting our customer support.

Changes to This Privacy Policy

Kesh Bandhan may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The latest version will always be available on this page with the updated revision date.

Your continued use of our website after changes are published constitutes acceptance of the updated Privacy Policy.

Contact Kesh Bandhan

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Kesh Bandhan

Website: https://keshbandhan.com

Email: support@keshbandhan.com

Phone: +91 7027001701

Business Address:
Ambala, Haryana, India

Frequently Asked Questions (FAQs)

Is my payment information safe on Kesh Bandhan?

Yes. Kesh Bandhan does not store your card details, CVV, UPI PIN, or banking credentials. Payments are securely processed through trusted payment gateway providers.

Does Kesh Bandhan sell customer information?

No. We never sell or rent your personal information to third parties.

Why does Kesh Bandhan collect personal information?

We collect personal information to process orders, deliver products, provide customer support, improve our services, prevent fraud, and comply with legal requirements.

Can I request deletion of my personal data?

Yes. Subject to applicable Indian laws, you may request access, correction, or deletion of your personal information by contacting our support team.

Does Kesh Bandhan use cookies?

Yes. Cookies help improve website functionality, personalize your shopping experience, and analyze website performance.

How can I contact Kesh Bandhan regarding privacy concerns?

You can contact us through the email address or phone number listed on this page for any privacy-related questions or requests.